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SCHED* SXSW 2011 has ended
Monday, March 14 • 12:30pm - 1:30pm
The Harassment Predicament: Minimizing Abuse, Maximizing Free Speech

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Online services tread a narrow line between enabling free speech and preventing abuse of members. Offline, harassment is often determined contextually; unfortunately, website owners and operators often lack the time, insight, and ability to determine the context surrounding a given behavior. Additionally, the speech itself may not be directly abusive; thus, identifying other vectors for abuse is becoming increasingly important. As a result, Del Harvey, the Director of Twitter's Trust and Safety department, has spent a significant amount of the past two years working to develop objective litmus tests for evaluating potentially abusive behavior in the absence of context. This presentation will draw upon the work done at Twitter as well as Del's previous background working with online safety advocates to provide practical and doable policies and suggestions for sites to utilize with a minimum of engineering investment and personnel needs.
http://schedule.sxsw.com/events/event_IAP5954

Speaker
DH

Del Harvey

Dir Trust & SafetyTwitterAs Director of Trust and Safety at Twitter, Del Harvey works to define policy and to ensure user safety and security in the challenging realm of modern social media. Prior to joining Twitter, she spent five years as the co-administrator and law enforcement... Read More →


Monday March 14, 2011 12:30pm - 1:30pm
Austin Convention Center, Room 10AB 500 E Cesar Chavez St

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