Exec Dir of Community
USAA
Augie is just joining USAA as the Executive Director of Community and Collaboration. He and his team are responsible for leading and coordinating social media efforts. Prior to that, Augie was a Sr. Analyst of Social Computing at Forrester where he researched and published reports on social media marketing topics including mass influence, advocacy and the ROI of social media marketing. Augie has been quoted in publications such as the Los Angeles Times, Wall Street Journal, New York Times and BusinessWeek.